FAQ
Answers to the questions we are asked most often.
Select your product, add it to your cart and proceed to checkout. You can also contact us through WhatsApp for assistance.
Cash on Delivery availability depends on the delivery location. Available payment methods will be shown during checkout.
Orders are normally dispatched after confirmation. Delivery time depends on the destination and courier service. [INSERT YOUR ACTUAL DELIVERY TIME AFTER CONFIRMING WITH YOUR COURIER]
Returns and exchanges are subject to the SFZ Return & Exchange Policy.
Once your order has been dispatched, tracking information will be provided where available.
Yes. SFZ products are presented in our signature luxury packaging and can be prepared as gifts.
You can contact us through WhatsApp, email or our social media channels.